A few tidbits from his book include:
1. Most successful people get where they
are because they have secret advantages and aren’t afraid to use them – look,
personality, character trait, demeanor, network, resources
2. We often deem irrelevant the smaller
things we do repeatedly. However little
differences are often the BIG distinction.
3. You actually want an unfair advantage
rather than a fair fight.
4. We get value from those we trust –
compassion and competence lead to trust.
5. Be clear and likable- if you are
likable you have influence
6. Optimism peppered with negativity to
get innovation and success – there is a difference between negative thinking
and fatalistic thinking.
7. Intelligence must be coupled with
communication. Without clarity you have no impact. It doesn’t matter how much you know if no one
understands you.
8. You can’t be influential unless you
know what someone values.
9. Sometimes it is what you don’t know
that helps you most – everyone knows something you don’t know – that is a way
to build buy in, connection and make the other person feel valued.
10. Much of our success is based on
appearance and personality.
11. The true strength of a team is based upon
people playing different roles.
12. You can’t lead by example if you are
a bad example.
13. Do very little of what you do badly
and a lot of what you do well.
14. Listening is powerful – it makes others feel
important, heard and smart.
15. Don’t say "you are wrong" – look for
even a 10% opportunity for agreement.
16. If people don’t like your behavior,
they look for reasons to disagree.
17. Most successful people enjoy the
process to be successful
18. Know how others perceive you and use
that to your advantage.
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