A Comerica Bank computer based training course, that is an option for achieving various levels in our Diversity Awareness program, effectively addresses micro-inequities. These are small gestures, actions, comments and lack of acknowledgement that can disengage team members. It's not always the big affronts that cause the biggest damage. Eye rolls, arriving late, leaving early, crediting a friend/insider (rather than the first to propose) with a great idea, exclusive pre-meetings and post-meetings, side conversations, checking electronic devices and failure to listen are a few ways that valuable inputs are thwarted and valued colleagues may choose to seek other employers who value their perspectives.
Every day we have multiple opportunities, big and small, to gain insight from those whom we encounter. It doesn't take a lot to make someone feel special, nor does it take much to make someone feel insignificant. Special wins every time!
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