Monday, June 11, 2012

Technology Desert

When we press send, we've been conditioned to expect that our email message has been delivered. 

I was reminded during a technology drought this weekend that there may be unforeseen circumstances that create delivery times of several days rather than several seconds.

This frustrating experience highlighted the importance of follow-up, follow-through and the need for multiple contact options for those with whom we want and need to communicate.

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