This week I ordered a Christmas present that I was excited to give several friends. My order was placed on Wednesday and I opted for 2 day delivery. It was going to be perfect to receive the order on Friday for presentation on Saturday. I got a call mid-morning on Thursday to confirm my order and was informed that because I'd placed the order after noon on Wednesday, my 2 day order would arrive on Monday. This was 3 days later than expected and 2 days too late. Had I been willing to wait 5 days for my delivery, I could have saved premium shipping charges. I had to cancel the order and start the gift search again.
Two days to the company meant, "if ordered on Monday, Tuesday or before noon on Wednesday". To me, two days meant "receipt 2 days after ordered". Clear communication of terminology and expectations is always required for deadlines.
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