Learning from One Another

As part of the acquisition of my bank, we've changed technology platforms.  We communicate extensively internally and externally using email, contacts and electronic calendaring.  All of this changed dramatically, causing us to learn new ways of performing once familiar tasks.  The frustration is alleviated and the learning curve accelerated as team members discover and share ways to accomplish what we need to do. 

We all go through phases of competency as we adopt new ways of doing things.  Sharing lessons learned reinforces learning throughout the team.