Saturday, October 1, 2011

Communicating Clearly

Communication has many facets including speaking, writing, listening, body language and silence. Effective presentations incorporate these seven C's:
  • Credible - knowing the material creates confidence
  • Convincing - believability
  • Coherent - follow an outline that creates a smooth flow
  • Connection - smiling, eye contact and interest
  • Clear - jargon free and easy to understand
  • Concise - say what needs to be said and stop
  • Conversational - if only during questions and answers

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