Tuesday, May 31, 2011
Answer Shopping
Answer shopping is when we continue to ask a question, hoping for a different answer. Children do it all the time, playing one parent against another. We do it when we escalate a customer service issue to a higher level in an organization. Our court system is designed with a defined appeals process. And it's common to challenge a medical diagnosis that isn't what we expect. Answer shopping is a good way to explore our options.
Labels:
answers,
options,
questioning
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment