Wednesday, March 24, 2010
Stop, Look and Listen
One of the most important, yet under-emphasized communications skills is active, intent listening. When we stop what we are doing, make eye contact and listen carefully to another, we are giving them the gift of attention and expressing interest in their perspective. And we are giving ourselves the benefit of an enhanced relationship with another. When we concentrate on what is being said, rather than what we are going to say next, we can learn a lot.
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